Hi, I'm Mark. I'm a human productivity specialist and the Managing Director of Merit Business Institute.
With decades of real-world experience and battle-tested insights, I "turbocharge" operational and sales performance by equipping teams with the strategies and mindset to surpass their KPI's and set new benchmarks for success.
1. Supercharging Managers – Managing people is not for the faint hearted - how do you turn a team of reluctant box-tickers into high-performance achievers who exceed targets effortlessly? You know your people have the potential, but how do you unlock it? That’s where my job begins: I show managers how to use “The Science of Human Performance” to ignite real performance - moving individuals from grudging KPI compliance to unstoppable momentum, where targets aren’t just met, they’re smashed.
2. Amplifying Sales Impact – Sales is always such a challenge – how does a company differentiate itself from the plethora of others that are promising the earth and then falling short on delivery? You know you’re the best, but how do you stand out? Again, that's where my job starts: I show salespeople how and where to find new business (no matter how many sales courses a person has been on, if he or she can’t find someone to sell to, he or she is not a salesperson), and then how to take that new business prospect on a value-driven journey to where they become a willing and happy part of your company client cohort.
What I do is not just tweaking “performance” - it's redefining it. Through three powerful coaching programs: Management Made Easy, Selling for Profit, and High-Performance Sales Management - I partner with you to craft strategies that ignite growth and deliver results that speak for themselves.
Innovation in terms of management and sales isn’t just a buzzword - it's essential that it becomes an embedded mindset that fuels every level of an organization.
I hope to meet you soon.
Mark
"You have enabled me to achieve my goals as an HR Director. When I contracted you to do this work, I fully expected to get good results based on the reference checks I performed as part of our contracting process. What I got however surpassed my expectations and l'm accustomed to people giving me feedback that l'm hard to please."
Human Capital Executive, IT Company
The "Management Made Easy" program has been an invaluable experience that has profoundly impacted my approach to leadership and management. Over the course of the program, I gained a wealth of knowledge and practical skills that I’m confident will drive significant improvements in both my personal effectiveness and the overall performance of our branches.
National Operations Manager, Transport & Logistics Company